Author Archive
January 12th, 2011 by Patrick Hare
The new year usually brings a little spring cleaning for webmasters and site owners, and in 2011 a lot of people are interested in modernizing their sites to make them more user friendly and easier for search engines to read. A site that had modern features a couple of years ago may now seem dated, and this can be due to the appearance of things (like cars and people) in the images on the site, or functionality that may not be up to par for Web 2.0 functionality.
Here are a couple of inexpensive ways to spruce up your site so users can get the information they need and search engines can give your site a more prominent position among competitors for top keywords:
- Remove logos that link to obsolete sites. A few years ago, “Chiclets” (icons for feeds and networks) were popular so an article or page could be shared on various networks. Several of these sites have gone out of business, so removing the link will modernize your page. Additionally, a search engine does not see you linking out to a dead site.
- Add logos linking to popular new sites. Got a Facebook Page, Twitter Feed, Foursquare Check-In, or other trendy feature for your business? Make sure people can see your presence. Social media has an impact on search rankings (though the exact amount is debatable) but it still makes sense to improve the trust factor in your site by linking to your channels elsewhere on the web.
- Check your page loading speed. Google Webmaster Tools will tell you how long it takes for your main pages to load. If you have slow load times, you may want to look into elements like image size, javascript and flash file sizes, and other components. Page speed not only impacts search engine positions, but it also kills conversions when people who are trying to by a product have to wait for a site to finish loading.
- Include your address, location, and new phone numbers. Google Places and Bing Local should be associated with your physical address. You may be able to claim your listing in Google and Bing map (or embedded local) results, and adding your address to the site also helps other local search tools associate your site with your brick-and-mortar presence.
- Update any product descriptions that may be new. It isn’t uncommon to see a reseller website that does not have the latest model of a popular product listed. While you don’t necessary have to delete old model numbers (which is usually not recommended) you should make sure that your site can be found for searches on new models or versions.
Staying up-to-date on your website is good for business, and keeps the site fresh in the eyes of search engines and other tools. Google, Bing, and other up-and-coming search engines are continuously working to find new pages and read sites that they had previously been unable to index. Unfortunately, this does not favor the webmaster with a “hands-off” approach because competing pages will also be discovered and shown in search results simultaneously. There are even cases where active SEO campaigns have to deal with unintended competition from newly indexed pages on sites that aren’t even trying to be found. By having a freshly updated site, you can offer visitors an appealing alternative to “junk” results, and show search engines that your site is more relevant that ones that may have been build and forgotten.
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January 6th, 2011 by Patrick Hare
Long-tail keywords are a great way to get traffic, but the very nature of long-tail keywords makes them difficult to research. For anyone who is going after short-tail traffic on a website, it is a given that a significant quantity of traffic from longer-tail terms is going to be generated. This traffic will increase as the short-tail phrase moves up in search engine rankings, and in almost every case you can gauge the success of early SEO efforts by the trickle of long-tail keywords that bring visitors to your site before a short tail term even hits the first page of Google.
Measuring the sentiment of searchers can help you determine which additional phrase combinations (or roots of phrases) can deliver more high-value long tail terms. One way to do this is to use the Google Keyword Tool to get a list of variations relevant to your main phrase, and then use a Tag Cloud in order to see which words most prominently figure into the mix. Most tag clouds will make frequent words appear to be larger, so you can easily see a quick visual snapshot of the most common words. You can even find several free Tag Cloud generators online, which let you drop lists into a field.
In the example below, we used a small group of terms related to “logo design” in the Google keyword tool. At a glance, you can see that the terms “logo” and “design” have the biggest frequency, and these terms are followed by terms like business, software, company, award, corporate, and best. Terms like affordable and portfolio are less popular. Therefore, if you have a website (like Web.com’s LogoYes logo design division) that is relevant to these keywords, then you know that you can pepper them into your content in order of importance. A more in-depth test may include a much longer list of terms in order to recognize broader trends.
To understand the nature of your existing traffic, you can also make a tag cloud by exporting your Analytics keywords (usually you have to do this in blocks of 500, but you can get a pretty good sample with the first page) and then feeding the word list into the cloud. You may be surprised at some of the high frequency words that come to your site, but you can then make adjustments either to cater to those keyword visits or to reduce the profile of words for which you don’t care to be found. While people normally don’t think about eliminating unnecessary “free” traffic, a lower quality search experience and higher bounce rate may have a negative long term impact on rankings, and dilute your value among your core market.
For both approaches, the keyword search volume or traffic volume for each individual keyword is not measured. Instead, the goal is to find out how many other individual words are appearing in search results and in actual traffic. By making a quick study of the terms in each situation, you can usually discover opportunities for further optimization or content building. For example, if a relevant keyword appears often in searches, but is not getting traffic to your site, then you can create material that matches up with consumer sentiment.
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December 2nd, 2010 by Patrick Hare
A recent article in the New York Times has done a lot to show the value of external website links when it comes to search engine rankings. In brief, a seller of eyeglass frames valued the negative comments he got on consumer websites because he attributed his success to hyperlinked postings on sites where people gave him bad reviews. Put more simply, every negative review was a link building opportunity, since Google does not care why people are linking to your site, but gives you credit for the links you’re getting. Google quickly came out with a rebuttal and pointed out that many of these sites don’t pass link value, but there were a couple of places (like Bloomberg) which linked to the abusive seller’s site, and those links did indeed pass authority.
At Web.com Search Agency, we would never recommend customer abuse as a way to get links to your website. There are plenty of legal, ethical, white-hat ways to improve your own publicity and drive up your rankings. For example, making sure that your website is a prominent part of your public relations campaign can go a long way. Every time your business participates in an event, gives to a charity, or has an announcement, the website should be referenced. PR people should be sure that the site gets a link on other sites that acknowledge (or report on) work done by your business. Even without the link popularity benefits, you still want to make it easy for people to visit your website and learn more about what you have to offer.
As search engines become more sophisticated, they will indeed be factoring in consumer sentiment relative to a website and its value. In the case of the seller in the New York Times article, Google indicated that they have applied a fix related to “low quality” websites, and indicated that they have “sentiment analysis” algorithms which might be applicable to this situation. Things like consumer reviews on Google Places, Yelp, and other consumer advocacy sites are getting displayed among search results, so now a high ranking may not be worthwhile without a positive customer rating. In the big picture, changes like this are sure to help enhance the reputation of Google as an e-commerce portal, and merchants will need to keep a closer eye on their customer satisfaction rates to ensure that a good search engine position translates into a click.
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November 19th, 2010 by Patrick Hare
Many of our clients who generate original content and syndicate it want to be sure that they are seen as the original source. From an SEO standpoint, owing the original content means that your page is more likely to rank for it. Google has added a feature where you can either take credit for your own work, or add it to your feed if the original content comes from somewhere else. By adding metatags called publisher tags, you can help signal the source of the information, especially if you wrote it yourself or run the news outlet. While we still don’t know all the SEO implications for this kind of tagging, it may help Google judge the legitimacy of your site if you follow their honor system when you’re syndicating content that is not your own. Better yet, if you are the original source, we would assume that this would give you a lift in SEO and news rankings when people make search queries matching your content.
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October 26th, 2010 by Patrick Hare
One of the common SEO questions we see is related to the “Pragma No-Cache” metatag. Many webmasters and site owners may notice this in their source code and assume that it has an effect on search engine rankings, or is keeping Google from indexing pages. In fact, this tag has no effect on search engines, though it is generally unnecessary and can usually be deleted.
The “Pragma: No-Cache” tag is actually intended to keep browsers (and some proxies) from caching content on your web page. If you have a site where content is updated regularly, or if you are testing changes in real time, you don’t want the cached version of the page to be displayed. Depending on the situation, a browser/server may choose to ignore this command, so it is not a guarantee that someone will get a new page load every time.
One common issue in the SEO world is that people will confuse the Pragma No-Cache tag with the Robots No-Cache tag when looking at source code. In many cases people are wondering why pages aren’t being indexed, check the source code for “no-cache,” and see the Pragma tag in place. While this tag is something of an anachronism in the days of cheap bandwidth and faster download speeds, it is not harmful to search engine rankings. If anything, it could be a clear signal that the user should do a review of site functionality and dated metatags, since a Pragma No-Cache tag may be indicative of an older design that may not function optimally in the latest versions of Firefox, Internet Explorer, and any one of the mobile platforms that will dominate the browsing world in the coming years.
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October 5th, 2010 by Patrick Hare
At Web.com Search Agency, we offer a variety of professional SEO solutions for small businesses and enterprise level companies, but in many cases companies want to test the SEO waters by starting out on their own. In fact, some of our best customers began the process by building basic optimization into their own sites, getting some rankings, and then reaching a plateau that required more professional consulting to overcome.
If you’re trying your own search engine optimization process, there are a couple of tools we would recommend acquiring in order to see how your project progresses.
- Analytics – Understanding how much traffic you’re getting, and where it is coming from, will guide you through many different decisions about your website. There are a lot of web analytics tools out there, but Google Analytics is free, used by the majority of people in the SEO industry, and easy to install. If you have a bigger budget for your site, Omniture is an analytics software that requires more work for installation but can produce some detailed and granular reporting.
- Ranking Report Software – There are some free tools online (like mikesmarketingtools.com) that can help you track your rankings, but a small investment in ranking report software will let you see how you rate for your keywords. Although search engine results can change on a minute-by-minute basis, most basic searches produce results that will show your site rising steadily if you’re doing the right things, and dropping more quickly if something goes wrong. Almost any SEO agency will include free ranking reports, but if you’re doing it on your own you will want an automated way to track your search engine progress Advanced Web Ranking and WebPosition are two of the most popular.
- Link Analysis – Backlinks are a very big factor in search engine rankings, and you will want to understand how your link building efforts are paying off, and how many links your top competitors have. We have an SEO competition report that can help you understand the quantity of backlinks going to sites in the Google Top 10, but quality plays an even bigger role. One good link can be worth the same as hundreds of bad ones, so you shouldn’t panic if your competitor has 10,000 links more than you do.
Naturally, there are many more steps to the optimization process, including title and content creation, specialized link building, and code tweaking, but for a beginner, it is important to be able to measure success on the site, in search engines, and among other websites. With a few basic tools, you can get a much better understanding of the factors that drive traffic and influence search engine results, so you can be better informed about what you need to take your site to the next level. As always, SEO agencies like Web.com Search Agency can have a lot of other tools at their disposal to drive your rankings success, but the use of analytics, ranking reports, and link analysis on your own side are still useful for tracking search engine progress, whether you’re managing your own SEO of trusting the process to an outside company.
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September 24th, 2010 by Patrick Hare
If you’ve been reading any print media lately, you may have noticed some unusual looking square barcodes embedded within ads. Known as QR codes, they are essentially paper-based hyperlinks that can be translated by smartphones, and lead to websites. Many newspaper advertisers, like restaurants, use them to offer special deals that are not available to the average reader.
The great thing about QR codes is that you don’t have to be an engineer to build them if you want to put them in ads. There are several QR code generators out there online, and there are QR code makers in the form of software. Because the QR code is built through a third party, it works equally well with Android and iPhone apps. For the user, it may be necessary to download a specific QR code reading application. There are even some alternative versions of the QR code, so it may be necessary to have more than one scanning app if you are the one doing the reading.
Can QR codes be used in link building? Right now, the jury is out, but this may be something to consider if you have content that can be accessed on mobile devices. If you generate QR codes by way of websites or software, the search engines may be looking through lists of these links to discover pages they haven’t found before. Therefore, the links themselves may not pass the same type of value as a text link, but they would still be useful in getting pages noticed. As always, there can be secondary natural link building if you use a WR code to get someone to look at your product pages, and then they use your actual link in blogs or other postings.
Until the use of QR codes becomes a bit more ubiquitous, the SEO and SEM implications for using them are going to be up in the air. Nonetheless, it is still a good idea to keep an eye on this segment of technology, since the way people use the internet on smartphones is going to create a new emphasis on features that were impossible to offer users who were tethered to a computer. The game-changing reality of the mobile internet is going to have a radical impact on how sites make money in the future, and QR codes may very well be the bridge between print and digital that keeps your brand in the viewer’s mind.
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September 15th, 2010 by Patrick Hare
If you publish a blog on Wordpress, Blogger, or other platforms, then it probably didn’t take long to discover that your content can end up on all kinds of websites. Luckily, search engines are pretty good at crediting the content to your own site, so you enjoy the benefits of improved search engine traffic in addition to the improved credibility (and exposure) that your blog creates. From an SEO standpoint, there are some minor advantages to this wholesale duplication.
Most content scraping is done by offshore sites and content aggregators, which essentially copy everything that gets published through blog platforms. These sites simply add your blog entry to millions of other pages on various sites, and then automatically place advertising next to the content. They get paid every time someone clicks on an ad, and the payment is anywhere from a penny to a few dollars. (Most of the time it is a few cents.) The scale of this content scraping is quite large, so these sites can make a profit even if a very small percentage of their pages are visited. Even though search engines prefer original content, and give it greater prominence, there is obviously enough traffic generated from large-scale copying to pay for hosting and overhead.
What can you do to prevent copying? Not much. Since the site owners are offshore, and the ownership of servers and hosting is pretty murky, you (the blogger) are probably not in a position to challenge someone operating anonymously under some foreign country’s lenient copyright laws. However, you can improve your link popularity, albeit from lower-end sites, by making sure that you embed links into your content that point back to your own site. Despite the fact that these sites have minimal quality, they are at least indexed by Google, and therefore the link popularity coming back from these sites has a certain amount of value. As site content and links age in search engines, you might as well reclaim some of the credibility that comes from getting your content scraped without permission.
Naturally, not every site that copies or quotes your content is on the dark side of SEO, and in this case peppering your links into content can be beneficial. If your blog is topical, offers value to an average person, or answers common questions, it can get referenced by people who are using your work as an authoritative argument. If you get quoted by these users, and your link remains intact, you are getting even more link value. Therefore, it pays to put at least one link in your blog that either references your homepage or a related topic. Although there is no substitute for good high-powered link building, there can be an aggregate benefit to getting picked up by the otherwise spammy world of content scraping and aggregation.
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September 15th, 2010 by Patrick Hare
Should you buy a hyphenated domain name? In many cases, people are unable to buy an exact match domain name but the hyphenated one is available. Depending on your long term goals, a hyphenated domain (such as example-domain.com instead of exampledomain.com) can do a lot for your business, but severely limit your potential in other instances.
One of the key advantages of a hyphenated domain name is that it is nearly as good as an exact match domain name for SEO purposes. If your only goal is to rank on search engines, hyphenated domains can be a good buy and a good SEO strategy. However, if you plan on doing any branding, or you plan on marketing your website through channels like radio, print, or TV, then the hyphen can work against you. Even if people remember the name of the website, they might not remember the hyphen between words. Therefore, the owner of the hyphen-free domain name is going to be siphoning off a share of your traffic.
Copyright issues can also arise with hyphenated domain names. If someone has been selling a service under an original domain name for a period of time, he or she may be able to claim that your domain name is creating confusion, and may be able to claim ownership of your domain name. Normally this is not a problem if you are going after a name that is descriptive and does not carry any brand equity.
Getting back to the SEO advantages of hyphenated domain names, there are a couple of things to consider. It still takes time to rank for competitive keyword phrases, but you can get a bit of a lift from the domain name’s match to inbound anchor text pointing at the site. It may even be possible to push the envelope on linking by using more anchors that exactly match the keyword phrase in your domain name. We have also seen several cases in non-hyphenated domains where links to the domain name itself manage to get a site to rank for terms that are parsed out as keywords.
Therefore, if SEO is the only goal you have for your website, a hyphenated domain name can work wonders. In fact, you can get by with a .net, .org, and maybe even a .info if you want to be accessed only through search engine results or in PPC campaigns. If you ever plan on taking your click and mortar site into the brick and mortar world, you should then consider the acquisition of a site that has no hyphens in the domain name. There are some other considerations at this point in the game, but if you are just starting out, have limited funds, and plan to get a foothold with SEO traffic, then a hyphen is not always a bad thing.
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September 10th, 2010 by Patrick Hare
At Web.com Search Agency, we usually help new SEO customers get signed up with Google Analytics or other programs that can help them monitor web traffic. For our purposes, it allows for a clear indication of how well the work we do translates into site traffic from Google, Yahoo, and Bing. Clients who already have an analytics program also generally gravitate toward search engine traffic measurement, since it represents one of the least expensive channels for new business. When the engagement comes up for renewal, we can invariably show increased traffic and keyword growth that would otherwise be hard to pin down.
However, search engine traffic by itself is a small part of the story. Understanding traffic from other sites can sometimes be more indicative of a website’s overall success in its field, and can provide valuable information about a site’s total footprint on the World Wide Web. An oft-repeated piece of advice from Google is to design a site as if search engines did not exist. If you consider that sites once relied on reference traffic from each other, you can understand the potential for developing traffic between sites. Secondarily, you can improve your link popularity by cultivating relationships with other popular sites in your industry.
Monitoring other sources of web traffic can help you uncover positive and negative references to your business. With the rise of social media, it is easier than ever for people to comment on your store and your services, and even an unhappy reference will often link to your site. Tracing the link back to its source lets you do some low cost reputation management, where you can either refute the person’s point of view or thank them for their kind words.
You can also develop relationships with sites that are sending you good traffic and leads. We have seen a couple of cases where sites are referenced in a list of resources, and that list is used by interested shoppers. Not surprisingly, some of these sites will move your name to the top of their lists for a certain amount of money, but even then you can be the “top” site in your field, which is akin to the old phone book trick of adding “AAAA” to your name to make it to the front of the business listings.
Another aspect of checking referring sites relates to click fraud and misuse of your website. To detect click fraud, you can usually see pages on your site that are getting referenced from shady looking sites, and the fraud is easy to spot because you will have a bounce rate that is close to 100%, or a visit time averaging one second. Basically, a site is misusing content match or search match in combination with automated clicking tools. If you detect this type of behavior, and you are the one buying the PPC, then you may want to alert your search engine directly and/or shut off the portion of the campaign that resulted in phony clicks.
It may seem counter-intuitive, but referencing (and getting traffic from) a competitor can be a win-win situation online. As long as you aren’t selling identical products, some cross-linking between sites can improve the user experience and may even give window shoppers an opportunity to choose your site. From our own standpoint, we have noticed competitor traffic coming to our website, and if someone else in the field has an interesting tool or article then we aren’t afraid to make a reference to it on our own site. Search engines prefer a collaborative internet; a certain amount of professional courtesy puts you on the high road, even when you’re going after the same customers.
If you’re seeing a lot of “direct” traffic coming to your site, you are either experiencing brand loyalty, lots of return customers, or there are a lot of people who keep your site bookmarked. Some of the bigger “dot com” companies will see direct traffic because people just type the site name into the browser bar. As a side note, a heavy amount of “direct” traffic can also indicate that Analytics code is not loaded on every page of the site, so if your direct traffic numbers don’t seem credible you should ensure that you have tracking code placed on every page.
Knowing where your non-search clicks come from can provide you with a wealth of information about how people get to your site, how they use it, and which demographics are the most profitable. You can even model user behavior by each referring source, which may offer you a chance to improve certain site features that would drive up your conversion rate. The ability to spot traffic trends from outside sites also provides you with opportunities to expand your web traffic beyond SEO and PPC, which is a stealthy path toward increased profitability that your competitors may not even be trying. No matter how you use the information about outside click sources, a better picture of your audience is always beneficial in the dynamic world of websites and the internet.
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